Model Number:For Explay Tornado.
Dear Valued Customer,
We are pleased to inform you that we are in Chinese New Year holiday now, so all the orders placed after January 22, 2017(working day) will be processed after we come back from holiday.
Holiday Time : 1/21/2017 - 2/05/2017, February 5, 2017 is working day.
Since our office and warehouse are closed during the above period, so if you need any orders in the near future or need any assistance, please feel free to contact us before our long holiday, we will reply you ASAP.
Thank you very much for your support and understanding.
Store link: https://store1.aliexpress.com/store/1924279
Happy New Year to you and your family!
>What do I need to do before placing an order?
1. Please Fill out the fully shipping address information in order to complete a successful parcel delivery to the destination. Russian buyer Please leaves us your full name due to the new policy of your country, which is very important!!!
2. In order to buy the right item, please check clearly the item linking before you buy.
>What payment method is available?
1. All the payment will be accepted through security payment processor ESCROW.
2. Payment must be made within 3 days after place order.
3. If you can\'t checkout the payment immediately after auCtion close, please wait for a few minutes retry payments.
>How about the shipment?
1. Worldwide shipping.
2. Orders processed timely after the payment verification.
3. We only ship to the confirmed order address. Your order address MUST MATCH your shipping address.
4. The images shown are not the actual item and are for your reference only.
>How about the warranty conditions and instructions?
1. Six month manufacturer\'s limited warranty of defective items(excluding items damaged or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period(and in the original packaging, if possible), You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AND EXPIRED WARRANTY.
3. you agree to all of the above-listed policies upon ordering on Aliexprress!
>How about the custom Duty?
Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation you’re your country. These additional free may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
We maintain high standards of excellence and strive for 100% customer satisfaction! Your feedback is very important. So we please leave us 5 stars positive feedback if you are satisfied with our products and service.
We request that you contact with us immediately BEFORE you give us any neutral or negative feedback, we will do our best to ensure your satisfaction.
It is impossible to address issues if we do not know about them!